Heartwood consultants are industry experts and practical problem-solvers. Acting as advocates, we protect your confidentiality and advise you on the best path forward.
Because we’re a company of thinkers who also know how to execute good ideas, we don’t have to rely on the pre-determined solutions offered by more rigid firms with less experienced consultants. And because we’re independent, we can innovate solutions that break through the turf battles and resistance to change. That’s why we can make a project successful even if similar projects have failed before.
WE ASK THE RIGHT QUESTIONS TO SAVE CLIENTS TIME AND MONEY AND ACHIEVE GREATER SUCCESS
The questions we ask upfront help assure that if we do recommend new people, processes or systems they will solve the real problem and drive desired results. Plus, our flexibility in identifying changes to the original project early on not only rewards clients with success, but also delivers greater cost-efficiency and far less change management pain.
HEARTWOOD’S APPROACH TO A NEW PROBLEM
Every consulting firm has its own way of approaching a problem. Often, this means working through a set methodology and applying best practices. But today’s problems are so complex and so new, that best practices may not exist. That’s why Heartwood takes a different approach:
1. Collaboration and partnering. We come in as part of your team — combining our expertise with your own knowledge of your organization and its culture, people, systems and goals.
2. Upfront analysis. We apply analytics up front to identify the root cause of the problems so we can save time, cost and risk by focusing our solutions on addressing the right issues in the right way.
3. A focus on efficient and effective solutions. Our clients can’t achieve results until a project has been recovered, risks have been reduced, or the business has been restructured. That’s why we apply predictive analytics and draw on the full range of our expertise — financial management, IT and industry knowledge –to scope out the smartest real-world answers.
4. Expertise in solution delivery and project management. Because our consultants also excel at project management, we not only define the solution, we take it “live.” Not only do clients benefit from this continuity, they benefit from our ability to accomplish more with fewer people — and get better solutions up and running faster.